Segregation of duties - conflict matrix

Segregation of duties| Transaction groups| Duties conflicts 1| Duties conflicts 2| Duties conflicts 3

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Activity

AND

Activity

Risk

RISK LEVEL

Maintain credit master data

AND

Process sales orders

User can increase a customer credit limit and then process sales orders for that customer leading to irrecoverable debt.

M

Maintain contract/scheduling agreement

AND

Process sales orders

User can create a fictitious contract and then create sales orders against that contract.

M

Customer master data maintenance

AND

Process sales orders

User can create a fictitious customer and create orders for delivery to them thereby misappropriating goods.

M

Process sales orders

AND

Process outbound deliveries

User can create/change sales orders and deliveries to hid the misappropriation of goods.

H

Process sales orders

AND

Maintain sales deal

User can create sales orders and maintain pricing, therefore over-charging customers or giving then unauthorised discounts.

M

Process sales orders

AND

Maintain sales promotion

User can create sales orders and maintain pricing, therefore over-charging customers or giving then unauthorised discounts.

M

Process sales orders

AND

Maintain pricing condition records

User can create sales orders and maintain pricing, therefore over-charging customers or giving then unauthorised discounts.

M

Process sales orders

AND

Process customer credit note (FI)

User can create/change a credit memo request and then process the credit note.

H

Process sales orders

AND

Process customer invoices (FI)

User can create/change a sales order and create/change an invoice for the order.

M

Process sales orders

AND

Process customer invoices (SD)

User can create/change a sales order and create/change an invoice for the order.

M

Process sales orders

AND

Post parked customer invoice/credit note

User can create/change a sales order and create/change an invoice for the order.

M

Process outbound deliveries

AND

Process customer credit note (FI)

User can create/change a delivery and create/change a credit note to hide the deception, thereby misappropriating goods.

H

Process outbound deliveries

AND

Process customer invoices (FI)

User can create/change a delivery and create/change an invoice.


Segregation of duties - conflict matrix

Segregation of duties| Transaction groups| Duties conflicts 1| Duties conflicts 2| Duties conflicts 3
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